Privacy Policy

Last Updated: [21 December 2025]

At Coursync, your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, courses, programs, community, and related services.

By using Coursync, you agree to the practices described in this policy.

1. Who We Are

Coursync is an online learning and services platform offering:

Online courses & certifications
Workshops & learning paths
Mentorship programs
Community & discussion spaces
Educational resources & blog content
IT & professional training services

Website: https://coursync.com
Contact Email: support@coursync.com

2. Information We Collect

a) Personal Information

We may collect personal information when you:

Register an account
Enroll in a course or workshop
Join the community
Apply as an instructor or partner
Contact us via forms or email

This may include:

Name
Email address
Phone number
Profile details
Login credentials
Payment-related details (processed securely via third parties)

b) Learning & Community Data

When you use our learning and community features, we may collect:

Course progress and completion status
Quiz results and assignments
Community posts, comments, and interactions
Group or space participation data

c) Technical & Usage Data

We automatically collect certain data such as:

IP address
Browser type & device information
Pages visited and time spent
Cookies and tracking data

3. How We Use Your Information

We use your information to:

Provide and manage courses, programs, and certifications
Create and manage user accounts
Enable community participation and interactions
Process payments and enrollments
Communicate important updates and support responses
Improve platform performance and user experience
Send educational, promotional, or service-related emails (you can opt out)

4. Community & Public Content

Certain information may be visible to other users when you:

Post in community spaces or groups
Comment on discussions
Update your public profile

Please avoid sharing sensitive personal information in public areas of the community.

5. Cookies & Tracking Technologies

Coursync uses cookies and similar technologies to:

Maintain login sessions
Analyze traffic and usage patterns
Improve website functionality
Support marketing and analytics

You can control or disable cookies through your browser settings. Some features may not function properly if cookies are disabled.

6. Third-Party Services

We may use trusted third-party tools for:

Payment processing (e.g., Razorpay, Stripe, PayPal)
Email communication & CRM
Analytics (e.g., Google Analytics)
Video hosting & embeds (YouTube, Vimeo)
Social media integrations (Instagram, YouTube)

These third parties have their own privacy policies, and Coursync is not responsible for their practices.

7. Data Security

We implement appropriate technical and organizational measures to protect your data, including:

Secure servers
Encrypted connections (SSL)
Role-based access controls
Regular software updates

However, no method of transmission over the internet is 100% secure.

8. Data Retention

We retain your information only as long as necessary to:

Provide our services
Meet legal, accounting, or compliance requirements
Resolve disputes and enforce agreements

You may request deletion of your account and associated data (subject to legal obligations).

9. Your Rights

Depending on your location, you may have the right to:

Access your personal data
Correct inaccurate information
Request data deletion
Withdraw consent for marketing communications
Request a copy of your data

To exercise your rights, contact us at support@coursync.com

10. Children’s Privacy

Coursync does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal data, please contact us for immediate removal.

11. Legal Compliance

We comply with applicable data protection laws, including:

Information Technology Act (India)
GDPR (for EU users, where applicable)
Other relevant privacy regulations

12. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated revision date.

Continued use of our services after updates means you accept the revised policy.

13. Contact Us

If you have any questions about this Privacy Policy or your data, contact us at:

📧 support@coursync.com
🌐 https://coursync.com